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Kinondoni, Dar es Salaam
SemaTax Headquarters
Sam Nujoma Road, Kinondoni, Dar es Salaam, Tanzania
+255 22 277 4810
Mon–Fri, 8:00 AM – 6:00 PM EAT
FAQ

Common questions

Most businesses are fully connected within 2–3 business days. We handle the EFDMS certificate request and VFD registration with TRA on your behalf — you just need a valid TIN and business license.
No. SemaTax uses TRA's cloud-based Virtual Fiscal Device (VFD) API, so receipts are signed and transmitted digitally — no EFD hardware, no printer rolls, no maintenance visits.
Yes. The Professional and Enterprise plans calculate PAYE using current tax bands, 3.5% SDL, and generate ready-to-submit NSSF and WCF remittance files each payroll cycle.
All data is encrypted in transit and at rest. Access to your workspace is role-based, and every VFD transmission is logged with a TRA acknowledgment token for audit purposes.
Yes, you can upgrade or downgrade at any time from Settings. Changes apply at the start of your next billing cycle, and our team can help you choose the right plan as you grow.